When Should I Complain?

Unsolicited Communications from Political Parties

Although the Act does regulate some aspects of election advertising, it does not regulate the communication with electors outside of the election period. Communications transmitted outside of this period do not fall under the Commissioner's jurisdiction.

The Commissioner also has limited recourse with respect to individuals receiving unsolicited communications from political parties. Every year, Members of Parliament, registered political parties and candidates receive lists of electors from the National Register of Electors that may be used to communicate with voters. This list does not contain any email addresses or telephone numbers. The methods through which political parties obtain email addresses or telephone numbers are not addressed under the Act and are therefore outside of the Commissioner's mandate. Individuals who have a concern about the use of their personal email or telephone number by political entities are encouraged to contact the party directly.

Some communications are also governed by Canada's anti-spam legislation and the Unsolicited Telecommunications Rules adopted under the Telecommunications Act. To find out more about unsolicited telecommunications and the requirements set out in Canada's anti-spam legislation, please consult the CRTC's website.

Online Form

Date modified: